Payment
Check your Spam and Promotions folders and the email address you entered when you made your purchase. If you don't see a confirmation, please send us the email address you used or the approximate time of purchase. We will review your order and payment separately. Do not repeat your purchase until you are sure the first one was successful.
A confirmed card verification does not necessarily mean that the payment has been completed. Please send us your order number if you have one; we will check the status before suggesting another attempt. Do not send your card details or CVV via email.
You can choose from several secure payment methods.
Pay by debit or credit card (Visa, Mastercard, American Express and others) and via Google Pay or Apple Pay. We currently do not support payment directly to the account, PayPal or cash on delivery.
When you buy 3 of the same products, you get a 3% discount, when you buy 5 of the same products, you get a 5% discount, and when you buy 10 or more of the same products, you get a 10% discount. The discount is displayed in the cart.
Please contact us as soon as possible with the order number and exact change via the page. ContactWe will check the preparation, labeling, and physical handover of the package to the delivery service. We will only confirm the change or stop after this check.
Please send us your order number and correct details. A correction to your order does not necessarily change the label or data already created with GLS. We will check what else can be changed and confirm the result.
If you can't find the invoice in your email, please let us know your order number. For corrections, please send us the exact information that should be included on the invoice.
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