Account
No — you don't need to create an account to place an order. You can purchase as a guest. If you want, you can create an account later to view your orders and make a faster purchase.
You can easily create an account on the “My Account” page via the registration form. For faster login, you can also use your Google or Facebook account.
Steps for registration:
- Go to the “My Account” page.
- Fill out the "Registration" form with the requested information.
- Confirm the registration (if necessary via e-mail).
- Alternatively, click on the option to sign in with a Google or Facebook account and follow the instructions.
Benefits of a registered account:
- Faster shopping: your shipping information is already saved.
- Order overview: you have access to all your past orders.
- Discounts and promotions: you can receive notifications about special offers.
You can log in to your account on the “My Account” page using your email address and password. For faster login, you can also use your Google or Facebook account.
Steps to apply:
- Go to the “My Account” page.
- Enter your email address and password in the "Login" form.
- Click “Login”.
- Alternatively, click on the option to sign in with a Google or Facebook account and follow the instructions.
What if you forget your password:
- Click on "Forgot password" on the login page and follow the instructions to reset it.
- If you have any problems logging in, please feel free to contact us.
You can easily set or reset your password via the “Forgot Password” page. You will need the email address you use to log in.
Steps:
- Open the application page and click "Forgot password".
- Enter your email address and confirm the request.
- Check your email: you will receive a message with a unique link to reset your password.
- Click the link (valid for a limited time) and set a new password.
- Log in with your new password. If you don't see the message, check Spam/Promotions or search for "reset password".
We protect your data with industry-standard security. The website uses HTTPS, data is encrypted in transmission and storage, and access is strictly limited to authorized persons. Payments are processed by our authorized processor that is PCI-DSS compliant (e.g. Stripe), so we do not have access to your card details.
Safety measures in brief:
- HTTPS for all traffic and secure certificates
- Data encryption and secure storage
- PCI‑DSS compliant payment processing (Stripe)
- Limited access and authentication controls
- Redovita updates and security practices
More information:
See our Privacy Policy: Privacy policy
You have the right to request deletion of your account or access to your personal data at any time. We process all requests in accordance with the GDPR and other relevant data protection regulations.
How to apply:
- Send us an email: let us know the email address associated with your account.
- State your request: clearly indicate whether you want to delete your account or a copy of your data.
- Identity verification: We may ask you for additional information to verify your identity.
- Processing time: We will process the request within the legal deadline (usually up to 30 days).
- Confirmation: You will receive an email confirmation that your request has been completed.
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