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  • 👤 My account
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Home / FAQ / Account

Account

No — you don't need to create an account to place an order. You can purchase as a guest. If you want, you can create an account later to view your orders and make a faster purchase.

You can easily create an account on the “My Account” page via the registration form. For faster login, you can also use your Google or Facebook account.

Steps for registration:

  • Go to the “My Account” page.
  • Fill out the "Registration" form with the requested information.
  • Confirm the registration (if necessary via e-mail).
  • Alternatively, click on the option to sign in with a Google or Facebook account and follow the instructions.

Benefits of a registered account:

  • Faster shopping: your shipping information is already saved.
  • Order overview: you have access to all your past orders.
  • Discounts and promotions: you can receive notifications about special offers.

You can log in to your account on the “My Account” page using your email address and password. For faster login, you can also use your Google or Facebook account.

Steps to apply:

  • Go to the “My Account” page.
  • Enter your email address and password in the "Login" form.
  • Click “Login”.
  • Alternatively, click on the option to sign in with a Google or Facebook account and follow the instructions.

What if you forget your password:

  • Click on "Forgot password" on the login page and follow the instructions to reset it.
  • If you have any problems logging in, please feel free to contact us.

You can easily set or reset your password via the “Forgot Password” page. You will need the email address you use to log in.

Steps:

  • Open the application page and click "Forgot password".
  • Enter your email address and confirm the request.
  • Check your email: you will receive a message with a unique link to reset your password.
  • Click the link (valid for a limited time) and set a new password.
  • Log in with your new password. If you don't see the message, check Spam/Promotions or search for "reset password".

We protect your data with industry-standard security. The website uses HTTPS, data is encrypted in transmission and storage, and access is strictly limited to authorized persons. Payments are processed by our authorized processor that is PCI-DSS compliant (e.g. Stripe), so we do not have access to your card details.

Safety measures in brief:

  • HTTPS for all traffic and secure certificates
  • Data encryption and secure storage
  • PCI‑DSS compliant payment processing (Stripe)
  • Limited access and authentication controls
  • Redovita updates and security practices

More information:

See our Privacy Policy: Privacy policy

You have the right to request deletion of your account or access to your personal data at any time. We process all requests in accordance with the GDPR and other relevant data protection regulations.

How to apply:

  • Send us an email: let us know the email address associated with your account.
  • State your request: clearly indicate whether you want to delete your account or a copy of your data.
  • Identity verification: We may ask you for additional information to verify your identity.
  • Processing time: We will process the request within the legal deadline (usually up to 30 days).
  • Confirmation: You will receive an email confirmation that your request has been completed.

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apotekos® | Health care institution (pharmacy) - "Ljekarne Kos" | Headquarters: Vinogradska Street 3G, 44330 Novska, Croatia | Pharmacy/Warehouse: Potočna ulica 64, 44330 Novska, Croatia | OIB: 01062641645 | VAT: HR01062641645 | MBS: 120001897 | The company is registered in the court register of the Commercial Court in Zagreb under number Tt-12/2262-2 | The sale of medical products at a distance has been reported to the Agency for Medicines and Medical Devices - "HALMED.hr".

The information on this website is provided for informational purposes only and does not replace a medical examination or individual advice from a pharmacist. Products on this site are not intended to diagnose, treat or cure any disease. For advice on precautions, possible interactions and side effects, consult your doctor or pharmacist. Product images and descriptions may differ from the actual appearance and information on the packaging due to occasional updates by the manufacturer. Always read the information on the original packaging and, where applicable, the instructions for use before consumption. If you suspect a serious adverse reaction or an emergency, seek medical assistance immediately.

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  • 👤 My account
  • Home pharmacy
    • Immunity and colds
      • Immunity
      • Cold and flu
      • Sore throat and cough
      • Nasal sprays
      • Eyes
      • Ear
      • Allergies
      • Teas
      • Aromatherapy
    • Digestion and mouth
      • Flatulence
      • Diarrhea
      • Constipation
      • Stomach problems
      • Probiotics
      • Digestive enzymes
      • Teeth and mouth
    • Organs and chronic diseases
      • Muscles, bones, joints
      • Heart and blood vessels
      • Liver
      • Thyroid
      • Diabetes
      • Weight loss
  • Intimate care
    • Intimate soaps
    • Vaginal infections
    • Urinary tract infections
    • Vaginal dryness
    • HPV
    • Hormonal balance
    • Menstruation
    • PMS
    • Menopause
    • Female fertility
    • Male fertility
    • Prostate health
    • Hemorrhoids
  • Moms and kids
    • Prenatal vitamins
    • Vitamins for children
    • Probiotics for children
    • Child care
    • Nose hygiene
    • Infant cramps
    • Ears and nits
    • Chickenpox
  • Vitamins and supplements
    • Vitamins for hair, skin and nails
    • Multivitamins
      • vitamin B
      • Vitamin C
      • Vitamin D
    • Minerals
      • Cink
      • Calcium
      • Magnesium
      • Selenium
      • Iron
    • Collagen
    • Omega 3 6 9
    • CBD
  • Cosmetics
    • Face
      • Anti aging
      • Normal to combination facial skin
      • Dry facial skin
      • Sensitive facial skin
      • Oily facial skin
      • Redness of the face
      • Dark spots and pigmentation
      • Facial protection factor
    • Body
      • Sensitive body skin
      • Damaged skin and scars
      • Atopic dermatitis
      • Herpes
      • Fungi
      • Viral warts
      • Psoriasis
      • Deodorants
      • Body lotions and creams
      • Protection against mosquitoes and ticks
      • Protective factor for the body
    • Hair
      • Hair loss
      • Sensitive scalp
      • Dandruff
      • Seborrheic dermatitis
  • Mental health
    • Stress
    • Energy
    • Insomnia
    • Cognitive health
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